Fake Microsoft Call Centers in Delhi? 24 Arrested for scamming windows users

24 People in Delhi, India were arrested for impersonating Microsoft tech support representatives. Yes! It is the case of Fake Microsoft Call Centers in Delhi, India – A complaint is being filed by Microsoft India representative namely Nripendra Kashyap.

The case is under Cyber Crime Cell Delhi, India and investigation is going on. As per report published by NDTV India, Mr Kashyap – Microsoft Representative filed a case.

Reports say windows users were targeted by fraud Delhi based fake call centers, impersonating Microsoft India.

Mr Kashyap alleged that numerous illegal Delhi-based call centers were targeting their customers by fraudulently circulating pop-up messages that their systems were affected by malware and are compromised, police said.

He also alleged the accused charged somewhere between 100 and 500 USD from their customers.

As per the complaint Delhi police has raided various places in Delhi and have seized various cheques from customers, call recordings, virtual dialers, call logs as well as payment gateway records.

The raids were conducted on the intervening night of Wednesday and Thursday at locations across Delhi.

It includes Rohini, Janakpuri, Dwarka Mod, Kirti Nagar, Moti Nagar, Hari Nagar, Mahipalpur, Shahdara & Okhla Phase-II, police said.

Subsequently, 24 people, including the owners and team leaders, are under arrest, Anyesh Roy, Deputy Commissioner of Police (Cyber Crime).

They made fake web pages, popups to dupe people and then on the name of recovery they asked for money.

Once the accused established contact with the customer, he persuaded the victim to allow him to remote access his computer to diagnose the alleged problem on the system, he said.

The accused then tricked the victim into believing the system has a serious virus threat and tried to sell a service, often a costly long-term subscription agreement with an assurance to fix their problem, the DCP said.

What you think of this? Also share your views in comments. 

Also what you think of the cyber security in India? Are we or our data really secured Online? 

Source – NDTV

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Written by Akhil Pandey
I'em a MCA Post-Graduate, from Delhi. Currently working as a web developer and programmer. Now writing for our passion - WebIT MAN. I'em also a Windows Insider & big fan of Microsoft.